Overview

Learn how to troubleshoot common issues

Firewall Configuration

Depending on your systems/company firewall settings, you may need to whitelist inbound requests from Hands In to accept webhooks. We recommend that you whitelist the following IP addresses depending on what environment your using.

EnvironmentIP AddressMethods
Sandbox13.41.18.108POST, PUT, UPDATE, PATCH, GET, OPTIONS
Live18.169.76.162POST, PUT, UPDATE, PATCH, GET, OPTIONS